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E-commerce · Cases and applications

In production

AI agent for e-commerce

An assistant trained on thousands of real conversations from the brand: it recommends routines by skin type, checks orders, applies coupons and hands the conversation over to a human on WhatsApp exactly when needed. In production, and selling.

What this project addresses

  • Trained on the brand's own real-world knowledge
  • Checks orders and basket on Shopify
  • Multilingual with escalation to a human

Video demonstration

Demonstration summary: An assistant trained on thousands of real conversations from the brand: it recommends routines by skin type, checks orders, applies coupons and hands the conversation over to a human on WhatsApp exactly when needed. In production, and selling. Trained on the brand's own real-world knowledge. Checks orders and basket on Shopify. Multilingual with escalation to a human

We start with your process

Where should we start?

Tell us which task keeps repeating, which tools you use and what you would like to improve. In our first conversation, we will see whether automation makes sense.